Features
What you can do
One inbox for the team
Every WhatsApp conversation in one place. Claim a chat, assign it to a colleague, mark it read or unread, and pin the ones that matter.
Linked to the customer
Each chat is tied to its customer, B2B agent or supplier, so their bookings and history are one click away.
New numbers become leads
A message from a number you do not know is filed as a new lead, so no enquiry is lost in somebody's phone.
Send documents from the chat
Invoices, hotel vouchers and e-tickets go out as PDFs straight from the conversation, only to the booking's own customer.
Notes and quick replies
Leave notes only your team sees, and save the answers you give every day as quick replies.
Groups too
Run Umrah and group-travel WhatsApp groups from the same inbox, with @mentions, replies and reactions.
How it works
WhatsApp CRM in 4 steps
- Connect your agency's WhatsApp number
- Chats arrive in the shared inbox
- Claim, assign and reply as a team
- Send the invoice, voucher or e-ticket from the chat
FAQ
Questions agencies ask
Anything else? Book a demo and ask us directly.
Do we keep our own WhatsApp number?
Yes. You connect your agency's own WhatsApp Business number, and customers keep messaging the number they already know.
Can several staff answer the same number?
Yes. The whole team works from one shared inbox, and each chat shows who is handling it.
Can we send invoices and e-tickets on WhatsApp?
Yes. Documents are sent as PDFs from the chat, and only to the customer the booking belongs to.
Is it the official WhatsApp?
Travonic connects to the official WhatsApp Business Platform, so each agency sends from its own verified business number.
Free demo
See Travonic with your own kind of bookings
A 30-minute walk-through, no obligation.
- Your flights, hotels and packages, not a generic demo
- Questions answered by people who run an agency
- Set-up help when you decide to go ahead