Features
What you can do
Phone in the browser
Make and take calls from the back office, without a desk phone. Each staff member has their own extension.
Who is calling
An incoming call looks the number up and shows the customer, agent or supplier, before you answer.
What it is probably about
The call screen suggests the lead or booking the caller is most likely ringing about.
Click to call
Call a customer, agent or supplier from their record with one click.
Every call on record
Calls are logged with who took them and when, and you can add a note to any call, or log one made elsewhere.
Set up for you
Travonic connects the line and the extensions, so your team can start taking calls straight away.
How it works
Calls & phone CRM in 4 steps
- Travonic connects your line
- Each person gets an extension
- Calls show who is ringing and why
- Every call is kept on the customer's record
FAQ
Questions agencies ask
Anything else? Book a demo and ask us directly.
Do we need desk phones?
No. Calls are made and answered in the browser, with a headset or the computer's own microphone.
Can each staff member have their own extension?
Yes. An admin gives each person an extension, and calls are logged against them.
Will we see who is calling?
Yes. The number is looked up as it rings and the customer, agent or supplier is shown on screen.
Free demo
See Travonic with your own kind of bookings
A 30-minute walk-through, no obligation.
- Your flights, hotels and packages, not a generic demo
- Questions answered by people who run an agency
- Set-up help when you decide to go ahead